1. The Buyer shall have the right, without giving a reason and without incurring any costs other than those listed below, to cancel the transaction concluded through this E-shop within 14 (fourteen) days, unless:
    1. The Goods were installed in the Buyer’s object, regardless of how long it has been in operation;
    2. The Goods were installed at the Buyer’s object, but due to installation errors or other reasons beyond the Seller’s control, it was not put into operation;
  2. In the case provided for in Paragraph 1 of these Rules, upon returning the Goods to the Seller, all costs related to the shipment of such Goods shall be borne by the Buyer.
  3. Improperly assembled Goods shall be replaced by the Seller no later than within 5 (five) business days from the respective notification about the defective / improperly assembled Goods received by the Buyer. In this case, the cost of sending the eligible Goods shall be borne by the Seller.
  4. In case the Buyer has purchased the Goods of poor quality, the Buyer shall have the right to demand one of the following remedies:
    1. That the Seller eliminates the defects of the Goods within a reasonable time-limit free of charge, if such defects can be eliminated;
    2. That the Goods are replaced with analogous Goods of suitable quality, except in cases when the defects are minor or caused by the fault of the Buyer;
    3. Refund the price paid and withdraw the Transaction when the sale of the Goods of poor quality is a material breach of the order.
  5. The Buyer shall have no right to cancel the Transaction and demand a refund of the price paid, if the defect of the Goods does not affect the operation of the Goods.
  6. The Civil Code of the Republic of Lithuania regulates the remedies of protection of the Buyer’s rights after the purchase of Goods of poor quality.
  7. In accordance with Clause 1 of the Rules, the Buyer shall inform the Seller in writing about the intention to return Goods of poor quality (if such a remedy is permitted) or quality Goods in accordance with the terms and conditions provided for in the Rules.
  8. Goods of suitable quality shall be returned if the Goods are in undamaged original packaging, with undamaged labels. The Buyer must also submit a document for the purchase of the Goods and a free-form application.
  9. The money paid for the Goods shall be returned in the same form as it was received by the Seller.